Return & Refund Policy
Return Policy
At Hike to Eat, we want you to be completely satisfied with your purchase. While our shirts are custom-printed just for you, we understand that sometimes items may not meet your expectations. That's why we offer a straightforward return policy to ensure your shopping experience is positive from start to finish.
Key Return Information
- Return Window: 14 days from delivery (delivery date counts as day 1)
- Eligible Items: Only unused, unworn items with all tags attached
- Customer Responsibility: You are responsible for return shipping costs
- Initial Shipping Costs: Original shipping charges are non-refundable
- Refund Timeline: Processed within 3 business days of receiving your return
- Refund Method: All refunds will be issued to the original form of payment
Return Process
- Email returns@hiketoeat.com to initiate your return
- Include your order number in your email
- We'll provide the return address and instructions
- Ship the item back at your expense
- We'll process your refund within 3 business days of receipt
Our Business Hours
Hike to Eat operates Monday to Thursday from 8:00 am to 4:30 pm PST. This schedule allows our team to enjoy the outdoors and maintain work-life balance, which helps us deliver better service when we're working.
Environmental Commitment
All our shirts are custom-printed when you order, created specifically for you. This approach helps reduce waste and minimize our environmental footprint by avoiding excess inventory.
Additional Notes
- Items showing signs of wear, washing, or alteration cannot be accepted
- Please include your order number with your return
- For any questions about our return policy, email returns@hiketoeat.com
Last Updated: [April 30, 2025 PST]
